client terms

Terms of Use

Version 2026-10-12

These Terms of Use govern business use of the AdCoral digital out-of-home advertising platform by advertisers, hosts and sales partners.

1. Agreement

AdCoral is operated by Kenad Consulting Ltd, Reg. No. HE323514, VAT ID CY10323514Z, Athinon Avenue 8/302, 6023 Larnaca, Cyprus, unless another AdCoral contracting entity is named in an order, invoice, or signed agreement.

By creating an account, accepting these Terms in the product, placing an order, uploading advertising content, or using the service, the customer agrees to these Terms on behalf of the business it represents.

If the person accepting these Terms does not have authority to bind that business, they must not use the service.

2. Service

AdCoral provides a digital out-of-home advertising platform. Customers may upload advertising content, select available inventory, request or launch campaigns, and receive reporting based on the AdCoral network and the commercial model available for the relevant market.

AdCoral may update the platform, campaign workflows, inventory availability, moderation workflow, billing model, reporting format, and technical requirements from time to time.

3. Business use only

The service is intended for business customers. The customer confirms that it uses the service for trade, business, professional, or organisational purposes, not as a consumer.

4. Customer advertising content

The customer is solely responsible for all advertising content it submits, including claims, images, video, logos, personal data, regulated-sector statements, prices, promotions, QR-code destinations, and landing pages.

AdCoral's review, approval, publication, or failure to reject content is not legal approval and does not reduce the customer's responsibility.

5. Payments and records

The customer must pay the fees shown in the platform, order, invoice, or other accepted commercial terms, and keep billing, tax, and contact details accurate.

Campaign cancellation, pause, and refund rights depend on the accepted campaign type, payment status, and capacity already reserved or delivered.

6. Hosts and sales partners

If you host AdCoral screens or refer venues and advertisers, these Terms apply together with your host or sales agreement and your self-billing agreement. If they conflict, the signed agreement prevails.

7. Prohibited content and reports

Content must not be illegal, hateful, violent, sexually explicit, discriminatory, deceptive or infringing, and must not harm or target minors.

AdCoral reviews content before it plays and may refuse, pause or remove it. Anyone can report a problem with an ad at adcoral.com/report, and AdCoral reviews every report.

8. Suspension

AdCoral may pause campaigns, remove content or suspend an account when the account breaches these Terms, when a report is upheld, or when the law requires it. AdCoral tells the account holder why, unless the law prevents it.

9. Closing your account

You can delete your account in Account settings, or start at adcoral.com/account/delete. Deletion signs you out on every device, stops your campaigns and Business slots, and removes your media from screens at once. Payouts already in progress are completed.

You can restore the account by signing in within 30 days. After 30 days AdCoral erases your personal data and media, except the records the law requires AdCoral to keep, such as invoices, tax, settlement and payout records.

10. Language

These Terms are written in English. The English text is binding. A Greek translation is provided for information only.